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I just want a tracking # i have emailed cust service with no response

Reason of review: Order processing issue.

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Divine Brg

Hi๏ผŒSo sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbdress.com and I believe your problems could be resolved soon under my help. Have a nice day.

Guest

I ordered an item from tbdress. com over 3 wks.

ago and i have no idea where it is. Iwrote several times to customers service and got no response. I'm beginning to feel scammed. I can't recommend this company.

They at least have a responsibility to their customers to answer when they write to them about their concerns. Maybe if enough people complain about their business online they might either fold up or get honest.

Divine Brg
reply icon Replying to comment of Guest-1554254

Hi๏ผŒ So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? And kindly note you all items on our site has processing time, after you make the order, we will contact our manufacturer prepare it for you, once the item is finished and pass the quality control we will ship it out, then we will send you the tracking number immediately.

If you can send me the order number then I can check your order for you, looking forward to your reply.

You could also email us at sns@tbdress.com and I believe your problems could be resolved soon under my help. Have a nice day.

Divine Brg
reply icon Replying to comment of Guest-1554254

Hi, I have checked that you ordered one men's jacket on our site, the item has shipped out by China Post Airmail on August 21st, the tracking number is 1ZV2V520YW97295426, you can check the logistics here: https://www.ups.com/us/en/Home.page . If you have any other questions please feel free let we know via sns@tbdress.com. Have a nice day!

Divine Brg
reply icon Replying to comment of Guest-1554254

Hi๏ผŒSo sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbdress.com and I believe your problems could be resolved soon under my help. Have a nice day.

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