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Advertised vs Delivered
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1 comment

i ordered a standard size wedding dress based on the measurements they provided. I received the dress and it is about 10 inches too long.

I am 5'7 so it's not like I am a short person. It is big all over. I emailed customer service and they sent back a generic email back asking for me to send photos, I emailed them back and sent 3 photos. They did not respond until I tried to post a review on their website.

They said I would have to pay for shipping back the dress and they would only refund 40%.

I am attaching a photo of me side by side with the model in the advertisement. The last picture is of me in a dress from David's Bridal, so you can see I am not 40 pounds heavier like the dress suggests.

Product or Service Mentioned: Tbdress Wedding Dress.

Reason of review: Not as described.

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Palm Bay, Florida, United States #1227557

I am sorry they were so awful. The dress you got at David's looks so lovely. Many blessings on your marriage!

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