Tbdress - Wedding Dress Review from Mobile, Alabama
i ordered a standard size wedding dress based on the measurements they provided.I received the dress and it is about 10 inches too long.
I am 5'7 so it's not like I am a short person. It is big all over. I emailed customer service and they sent back a generic email back asking for me to send photos, I emailed them back and sent 3 photos. They did not respond until I tried to post a review on their website.
They said I would have to pay for shipping back the dress and they would only refund 40%.
I am attaching a photo of me side by side with the model in the advertisement.The last picture is of me in a dress from David's Bridal, so you can see I am not 40 pounds heavier like the dress suggests.
This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Tbdress and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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