Mobile, Alabama
1 comment
Featured Not resolved
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

i ordered a standard size wedding dress based on the measurements they provided.I received the dress and it is about 10 inches too long.

I am 5'7 so it's not like I am a short person. It is big all over. I emailed customer service and they sent back a generic email back asking for me to send photos, I emailed them back and sent 3 photos. They did not respond until I tried to post a review on their website.

They said I would have to pay for shipping back the dress and they would only refund 40%.

I am attaching a photo of me side by side with the model in the advertisement.The last picture is of me in a dress from David's Bridal, so you can see I am not 40 pounds heavier like the dress suggests.

Review about: Tbdress Wedding Dress.

Reason of review: Not as described.

Had an Experience with Tbdress?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Palm Bay, Florida, United States #1227557

I am sorry they were so awful. The dress you got at David's looks so lovely. Many blessings on your marriage!

You May Also Like