It's a scam!! I knew I was taking a risk, but I bought a wedding dress off of here for cheap ($130+$35 shipping). The dress came and it was NOTHING like the picture. I tried to return it and they told me to "please keep it and regift it to a friend". LOL. Then when I didn't like that they offered to refund me 40% of the dress (dumb when I had to pay $35 for shipping each way). So I would not recommend this site for clothes that matter. And don't...
i ordered a standard size wedding dress based on the measurements they provided. I received the dress and it is about 10 inches too long. I am 5'7 so it's not like I am a short person. It is big all over. I emailed customer service and they sent back a generic email back asking for me to send photos, I emailed them back and sent 3 photos. They did not respond until I tried to post a review on their website. They said I would have to pay for...
We ordered a wedding dress. You can see in the photos what we received. The edges are frayed and unfinished and the dress is not ivory. 14 emails saying they care about customer satisfaction yet they would not give a return address. Said they couldn't refund my money because it was a custom dress. We ordered a standard size 6 which they put in a box and mailed. They said it was custom because they had to order a size 6 from the manufacturer. By...
I had a horrible experience with this company.i ordered my wedding gown from them,and it wasn't what i had ordered. The dress was a total mess,unfinished.i had to take it to my local dry cleaners for alterations, and for them to finish up. Poor quality,poor customer service..It's a scam..believe me.
I ordered a dress for my daughters wedding. It was nothing like the pic. I wear a size 14 and ordered a 4 x so i would have pleanty of room to take it up...it wouldnt even go over my chest...it had a rip in it also. I paid 20.00 for it and all they would refund me was 7.00
I didn't know my dress would come from China...It was horrible.Not made well at all and the color was not champagne...trying to return it is a nightmare...wondering why the better business bureau allows this to continue...wish I had been smart enough to read reviews before buying. It will cost nearly $100 to return this dress...at the moment the US Postal service will not return it with a tracking #.tracking numbers disappear when out of the US....
I am American and just received my wedding dress. The dress is high quality; however, it is NOT the dress that I ordered. I received a totally different dress than what I ordered- wrong color, wrong size (although I provided exact measurements, lost weight since I ordered- it is still too small), has a VERY long train although I ordered no train. Most importantly it is a different dress!!! In addition, they offered to rush me another dress...
What you ordered is totally different from what is showed on the website.I felt so disappointed when they arrived. I contacted their customer service, they replied me promptly and tried to exchange some new dresses for me. But actually i have lost my confidence in them so i refused.Then they agreed to refund you partially. To say frankly, i am happy with how the customer service representative dealt with me but really not happy with their items....
JUST DON'T. An inexpensive dress is not worth all the hassle and hostage-like treatment from this unscrupulous company. Besides, the dress was not all that inexpensive. After hours of searching their site, choosing a shade that appeared to be what I wanted, and poring over the size chart, I paid $103.35. I received the dress and the fit was so poor, no amount of light alterations would be able to make it fit. The breast cups sat about two...
do not purchase from these site unless you have nothing to do with your money!!! I purchased a wedding dress for my daughter, it has a defect in the sawing of the neckline, in front. Sent pictures, and they would not admit to anything wrong. I wrote multiple requests (within the time-frame) to receive a return address, and they keep on responding with excuses. I will consider disputing it with the credit cards....
I ordered 3 dresses, including 2 whites ones for my wedding. Customer service never responded to my email requests for an estimated date of delivery, and their +86 tel number is out of order. Then I received a DHL email that a package was under way. I received 2 packages all together with the 3 dresses. All were stuffed into a plastic bag and very wrinkled, and stained. One of the white dress had a noticeable purple taint. When I emailed...
Im sooooooooo PISSED OFF right now and my wedding is 18 days away...the dress that came was horrible too much material in the front and back....then i ask for a soft rose color got a PINK. So i had to go buy another dress. And this company is only wanting to refund only half of my money plus i have to pay to ship it i will make it my business to peoples NOT to order from this company I HATE BAD BUSINESS.
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