Product: Tbdress Wedding Dress Clear all filters (20 of 20 reviews match)
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I ordered my second wedding dress through this website, only because my first one I ordered through Amazon, got lost in the mail! So I thought I'd give this place a try. Bad idea!!!! The dress I received looked NOTHING like what I seen in the pictures on their website!...
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Anonymous
Anonymous

If you want to get quick help, you can send email to sns@tbdress.com.

1.0
Product
Tbdress Wedding Dress
#1069219
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Tbdress - Custom dress was not the size ordered
Do not order from this site, a total scam!We paid extra to have the dress made to a custom size. First they charged me twice and I am still trying to get the unnecessary charge refunded. Then, when the dress was received it was not at all the measurements requested,...
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Anonymous
Anonymous

Hi, you may send your order number to sns@tbdress.com to get quick help, thank you.

Product
Tbdress Wedding Dress
#1068891
Reply to reviews
Used the sizing chart to order a regular size 14 (measured myself twice, had a friend measure me a third time to be sure.Dress was HUGE in the bust and hips.Contacted Customer Service (CS) to return the dress (I'd purchased another elsewhere), and was told I should use...
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Anonymous
Anonymous

What was the LA address

Anonymous
Anonymous

You can send your order No. to sns@tbdress.com for help. Thanks.

Product
Tbdress Wedding Dress
#1042139
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Tbdress - Simple Review #1493033989
Tbdress - Simple Review #1493033989
1/2

Tbdress Wedding Dress Review

#1038360
1.0
Details
I orderer a wedding dress and what came in the mail was NOTHING at all like the picture or description. They will not give me a refund. I paid 120.99 and they offered me 20 dollars! I am shocked
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Tbdress Wedding Dress Review

#1030417
4.2
Details
Purchased a long gown. It arrived today. Quality is excellent. Tracking was easy to use. It is just as pictured. Love it. Just measure very carefully. Returns are difficult.
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Tbdress - Simple Review #1474100781
Tbdress - Simple Review #1474100781
Tbdress - Simple Review #1474100781
1/3

Tbdress Wedding Dress Review

#920292
1.0
Details
DON'T BUY ANY DRESS FROM THIS COMPANY FRAUD FRAUD FRAUD FAULT ADVERTISING PLEASE THE GOOD REVIEW ARE LIES.
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Tbdress Wedding Dress Review

#885547
I had a horrible experience with this company.i ordered my wedding gown from them,and it wasn't what i had ordered. The dress was a total mess,unfinished.i had to take it to my local dry cleaners for alterations, and for them to finish up. Poor quality,poor customer service..It's a scam..believe me.
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Resolved

I bought this dress for my wedding and the dress was made all wrong, I did go according to the size chart. I am so discussed and they will not refund me my money only 50% of it or I can order a different size well what size would I even begin to order? The bottom was...
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Anonymous
Stephanie71

issue with TBdress has been resolved and they issued me a full refund

Anonymous
***ed***sumer

issue resolved. expecting a full refund from tbdress

Product
Tbdress Wedding Dress
I didn't like
  • Misleading photos of size and fit
  • Omitted facts about refund prior to purchase
  • Will not fully refund
#1015304
Reply to reviews
It's a scam!! I knew I was taking a risk, but I bought a wedding dress off of here for cheap ($130+$35 shipping). The dress came and it was NOTHING like the picture. I tried to return it and they told me to "please keep it and regift it to a friend". LOL. Then when I...
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Anonymous
Anonymous

This company is horrific. Very disappointed.

1.8
Product
Tbdress Wedding Dress
#936453
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Tbdress - Wedding Dress Review from Mobile, Alabama
Tbdress - Wedding Dress Review from Mobile, Alabama
Tbdress - Wedding Dress Review from Mobile, Alabama
i ordered a standard size wedding dress based on the measurements they provided. I received the dress and it is about 10 inches too long. I am 5'7 so it's not like I am a short person. It is big all over. I emailed customer service and they sent back a generic email...
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Anonymous
Anonymous

I am sorry they were so awful. The dress you got at David's looks so lovely. Many blessings on your marriage!

1.8
Product
Tbdress Wedding Dress
#932412
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Tbdress - Customer service is a joke to them
Tbdress - Customer service is a joke to them
We ordered a wedding dress. You can see in the photos what we received. The edges are frayed and unfinished and the dress is not ivory. 14 emails saying they care about customer satisfaction yet they would not give a return address. Said they couldn't refund my money...
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Anonymous
Anonymous

What is the address they give you

Anonymous
that1jennmama

When are people going to learn ordering wedding dresses online means they come from China, will never look like the photo and are cheaply made? Save yourself the hassle and go...

1.0
Tbdress Tacna, Arizona
Product
Tbdress Wedding Dress
I didn't like
  • Being scammed
#931165
Reply to reviews
I didn't know my dress would come from China...It was horrible.Not made well at all and the color was not champagne...trying to return it is a nightmare...wondering why the better business bureau allows this to continue...wish I had been smart enough to read reviews...
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Anonymous
Anonymous

Do you have a picture of your dress?

1.6
Tbdress Poland, Maine
Product
Tbdress Wedding Dress
I liked
  • Cute dresses
I didn't like
  • Very bad
#925970
Reply to reviews
I am American and just received my wedding dress. The dress is high quality; however, it is NOT the dress that I ordered. I received a totally different dress than what I ordered- wrong color, wrong size (although I provided exact measurements, lost weight since I...
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2.2
Product
Tbdress Wedding Dress
I didn't like
  • Do not follow through with their promise of filling their orders
  • Unhappy
  • Poor customer service
#912067
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What you ordered is totally different from what is showed on the website.I felt so disappointed when they arrived. I contacted their customer service, they replied me promptly and tried to exchange some new dresses for me. But actually i have lost my confidence in them...
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Product
Tbdress Wedding Dress
#864260
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