Product: Tbdress Customer Care Clear all filters (0 of 33 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I ordered some items that were too small and kept contacting them ,i kept getting the run around that i didn't orderr order these items from them and im looking at my paypal acc.and thats where the items came from so i'm stuck with clothes that i can't wear.
Read more
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

2.1
Product
Tbdress Customer Care
#1342032
Reply to reviews
Tbdress - STAY AWAY!
I cancelled my order, after I checked my bank statement. I paid with Paypal, and Authorized a charge of $124.07 for my full purchase. It came through to my bank account, (while pending) at $124.07. When it -cleared- my bank account, $125.31 had been charged. So they...
Read more
Anonymous
Allen

Hi,So sorry to hear you had some problems with your order.Kindly note different banks have the different policy on the international transaction.Some banks will charge the tra...

TBdress2015
TBdress2015

Hi,Sorry to hear you had some problems with your order. Could you please let me know your order number so that I could help to solve your problem? You could also email us at s...

1.7
Product
Tbdress Customer Care
I didn't like
  • No us number
  • I was overcharged
#1263488
Reply to reviews
It is impossible to deal with this company. Chinese. Will not respond. Dress us poor qualitly and ugly
Read more
Anonymous
Jack

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to check for you? You could also email us at sn...

1.0
Product
Tbdress Customer Care
#1259115
Reply to reviews
About 2month still they havent send my order. Out of stock!!!!!I Horrible company!!!!!!
Read more
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

Product
Tbdress Customer Care
#1243344
Reply to reviews
Tbdress - Don’t hold to their word
Tbdress - Don’t hold to their word
Tbdress - Don’t hold to their word
Tbdress - Don’t hold to their word
I recently posted a review on here and this morning was told IF I actioned it as resolved they would refund me. Lol! Well now they are going back on their word. I purchased three pairs of shoes that were horribly made and falling apart. I have spent about 4 hours...
Read more
1.0
Product
Tbdress Customer Care
#1230379
Reply to reviews
Tbdress said shipping coat back would be "prohibitive" and offered $6.00 refund! Great quality but the most terrible customer service. They are not like other China sellers I have dealt with, so their poor customer service will only stop me from buying from them...
Read more
Anonymous
Eunice

Hi,So sorry to hear you had some problems on your order. May I have your order number so that I could check for you? You could also email us at sns@tbdress.com for any questio...

Anonymous
Anonymous

I paid $24.00 to have a dress delivered within 3 to 7 days. Have not received it yet. Needed it for Choir Anniversary which is tomorrow .so not happy right now. I will not be ...

2.2
Product
Tbdress Customer Care
#1226008
Reply to reviews
I started out trying to return items-they were TOTALLY NOT AS ORDERED!! Received an email offering me $15 TO KEEP THEM! Its been 2 weeks and no response Terrible Service!! Never, never, ever again. they do not return calls, emails, requests - NOTHING!!! Quality is not...
Read more
1.0
Product
Tbdress Customer Care
#1195197
Reply to reviews
Dresses did not arrive on time for event and were not US sizes but Asian sizes.I returned them in 7 days months ago. I was told I’d receive partial refund of $101 and when I still did not receive refund, I emailed them and was told now it’s $80 refund. I spent $146...
Read more
Anonymous
anonymous

Very bad service am not recommend to the people to bye here I have 2 month already and I don’t revive my things

Anonymous
Anonymous

You may send your order number or register email to sns@tbdress.com to get quick help, also can put your order number here.

Product
Tbdress Customer Care
#1140293
Reply to reviews
WE ALSO COMPLIED WITH THEIR FULL REFUND POLICY THAT STATES THAT THEY WILL GIVE YOU A FULL REFUND IF YOU RETURN THE DRESS IN UNUSED, BRAND NEW ONDITION AND WITH ITS ORIGINAL TAGS YET THEY DID NOT WANT TO GIVE US A FULL REFUND LIKE IT STATES ON THEIR WEBSITE. THE DRESSES ARE NOTHING LIKE WHAT THEY LOOK LIKE ONLINE. THEY ARE LIARS AND THEY WILL STEAL YOUR MONEY, DO NOT BUY DRESSES FROM THIS WEBSITE. https://www.tbdress...
Read more
Anonymous
Anonymous

You may send your order number or register email address to sns@tbdress.com to get quick help. Good luck!

1.0
Product
Tbdress Customer Care
I didn't like
  • Refuse to refund and threaten me
  • No corporate contact information available
  • Horrible customer service
#1136535
Reply to reviews
It's funny how it took days for a refund response, but it took less than 24 hours for a response when a 17 year old accepted half the value of the dress out of fear. I will not order from this company or any other company that is linked to TBDRESS. Their refund policy...
Read more
Anonymous
FLO

DON'T BE FOOLED BY THE CHEAP PRICES ON THIS WEBSITE . I ORDERED DRESSES TWO MONTHS AGO AND STILL HAVEN'T RECEIVED THE DRESSES . I AM STILL CHASING THEM TO REFUND MY MONEY A...

Anonymous
Anonymous

Hello, could you please send us your order number to sns@tbdress.com so that we can help you as quick as possible? Thank you.

2.4
Product
Tbdress Customer Care
#1115582
Reply to reviews