Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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1 comment

Update by user Nov 14, 2017

The company offered me a refund

Original review posted by user Nov 13, 2017

Stay away from this website! Hopefully you are reading this before buying, unlike I did.

They are a dishonest and untrustworthy company that takes your money without delivery the promised products. I ordered a dress and a jacket from TBDress, and four days went by without receiving a confirmation of shipment. I contacted TBDress to cancel my order and refund my money after seeing the countless reviews of people all saying the same thing about the company.

After trying to live chat with a representative 4 times and being disconnected 4 times, I am still waiting on them to cancel my order and refund my money. This site is a SCAM and completely UNTRUSTWORTHY.

Product or Service Mentioned: Tbdress Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $122.

Preferred solution: Full refund.

I liked: Pictures of the product.

I didn't like: Customer service, Being disconnected in every chat, Tbdress not responding to emails, Did not get my dresses i paid for, Tbdress not issuing me my refund.

  • Rip Off Clothing Site
  • Tbdress Failed
  • Tbdress Rip Off
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Godson sent me this website as well as Dresslily to order him a hoodie. Glad I did my research. Will be taking him to the mall instead.

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