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I bought a dress from this horrible company abou 4 months ago. It came on a different color that I ordered- I ordered a black and grey dress and they insist that I ordered a "kelly" color, which was neon green- the ugliest thing ever! Also the dress didn't fit at all-...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.0
I didn't like
  • Customer service
#1326770
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I ordered two dresses in different sizes and neither of them fit. So I returned one and wanted to exchange the other for another size. I cost me about $60 in postal. I got the tracking number and everything and apparently they delivered the postal service delivered...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

TBdress2015
TBdress2015

Well, it's because your company needs to contact your postal service. Also the refund policy was not transparent at all on their website. If you give partial refunds or a cert...

1.9
I liked
  • Price and variety of dresses
I didn't like
  • Customer service and the return process
#1299901
Reply to reviews
Tbdress - Wont return dress!!!
Received my dress monday and dont like it on, says on your website you offer 15 day returns for this dress and now your saying i can only have a partial refund!! Absolutely ridiculous, would have never have ordered if i knew i wouldnt get a full refund!! Ive attatched...
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Anonymous
Anonymous

How dumb I’m to order Smart watch! It is over 2 weeks now, still waiting.... just hope it will be a “ smart watch”... Hope smarter than me

TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.0
I didn't like
  • Refused to refund all money even though its a cocktail dress
  • Non reponse
#1247807
Reply to reviews
Tbdress - Shocking scam company
Tbdress - Shocking scam company
First timer as what a shock ordered 3 dresses averaged USD 150 each Problem 1 request dress in green and received dress in green and cream really where did i ay any point ask for cream the looks like a Christmas tree forwarded pictures and informed max i would be...
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Anonymous
CrowdedLabradoodle

Integrity says a lot and today I can give tbdress 100% in this area as tbdress as stick to our agreement and refunded me will i use tbdress again oo yes quality of product was...

Anonymous
CrowdedLabradoodle

Today received dress number 3 the red dress and i can say i am a satisfied customer apart from the customs charges of USD150 which was more than the dress i am happyJust a sma...

1.8
#1239967
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Tbdress - Will never purchase again!!!!
Tbdress - Will never purchase again!!!!
Do not ever buy from this company! Poorly made shoes!!! Company should be ashamed of themselves!!!!!! Customer service is poor!! Been trying to get the address to send back the shoes but they won’t give it to me!!! Horrible!!!! Took a month to ship!!!!
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1.2
#1224854
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Tbdress - They are frauds!!!!!
Tbdress - They are frauds!!!!!
They sent me a dress that would fit a 9 year old. Do not spend your hard earned money with TBDRESS!!!! I’ve posted the dress from their website that I ordered, and then the dress that they sent me.
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1.0
#1214430
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My daughter is getting married this June. Having just gone through a wedding with my oldest daughter last year, I had an idea of the size and style that I would need, and I had ordered through a different vendor and with that one I had zero issues. I ordered a gown on...
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1.0
I didn't like
  • Undisclosed return policy
#1200530
Reply to reviews
I paid $64.83 for my items to be expedited in which they partly shipped my items in which I have yet to receive the first item. I have been contacting them via email because their phone number does not work. No one has responded to any of my emails then when I sent a...
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1.0
#1182628
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This website is a scam do not waste your money. The shipping was horrible and the dresses are poor quality. On the website it stated that they wanted to send sure customer satisfaction Guarantee when asking to return the items which was stated on the website they only...
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Emilymatthews1
Emilymatthews1

Adding to this the 4 dresses cost me almost $500.00 and that wanted to give me $20 and asked me to keep the dresses or I will have to eat the shipping cost and they can refund...

1.0
#1179019
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Contact Tbdress

Mailing Address:
Tidebuy International Limited Polish Branch
UI.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 2816
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Resolved

It took me 5 emails before they responded to me. Took another 3 emails for them to give me the mailing address. They have refused my package. They quality of the dress was a very bad and I received it damaged. Never again. I wish i would of read the review before. I...
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#1142570
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