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Tbdress - Wont return dress!!!
Received my dress monday and dont like it on, says on your website you offer 15 day returns for this dress and now your saying i can only have a partial refund!! Absolutely ridiculous, would have never have ordered if i knew i wouldnt get a full refund!! Ive attatched...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.0
I didn't like
  • Non reponse
  • Refused to refund all money even though its a cocktail dress
#1247807
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Tbdress - Will never purchase again!!!!
Tbdress - Will never purchase again!!!!
Do not ever buy from this company! Poorly made shoes!!! Company should be ashamed of themselves!!!!!! Customer service is poor!! Been trying to get the address to send back the shoes but they won’t give it to me!!! Horrible!!!! Took a month to ship!!!!
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1.2
#1224854
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Tbdress - They are frauds!!!!!
Tbdress - They are frauds!!!!!
They sent me a dress that would fit a 9 year old. Do not spend your hard earned money with TBDRESS!!!! I’ve posted the dress from their website that I ordered, and then the dress that they sent me.
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1.0
#1214430
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I paid $64.83 for my items to be expedited in which they partly shipped my items in which I have yet to receive the first item. I have been contacting them via email because their phone number does not work. No one has responded to any of my emails then when I sent a...
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1.0
#1182628
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This website is a scam do not waste your money. The shipping was horrible and the dresses are poor quality. On the website it stated that they wanted to send sure customer satisfaction Guarantee when asking to return the items which was stated on the website they only...
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Emilymatthews1
Emilymatthews1

Adding to this the 4 dresses cost me almost $500.00 and that wanted to give me $20 and asked me to keep the dresses or I will have to eat the shipping cost and they can refund...

1.0
#1179019
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Resolved

It took me 5 emails before they responded to me. Took another 3 emails for them to give me the mailing address. They have refused my package. They quality of the dress was a very bad and I received it damaged. Never again. I wish i would of read the review before. I...
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#1142570
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Resolved

Stay away from this website! Hopefully you are reading this before buying, unlike I did. They are a dishonest and untrustworthy company that takes your money without delivery the promised products. I ordered a dress and a jacket from TBDress, and four days went by...
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Anonymous
Anonymous

Godson sent me this website as well as Dresslily to order him a hoodie. Glad I did my research. Will be taking him to the mall instead.

1.0
I liked
  • Pictures of the product
I didn't like
  • Customer service
  • Tbdress not responding to emails
  • Tbdress not issuing me my refund
#1130739
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Resolved

I been trying to return this dress for about 2week now. And I having heard a thing from TBdress. The Item Cross Back Striped Women's Max Dress. order#2923979 track #LW964907755CN. I will get in touch with paypal and let them know I have been trying to return this...
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Anonymous
Cindy Sewell

This matter is resolved. Thanks

#1127532
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I ordered a jacket for my son for his birthday party after reading some reviews on the site. The reviews stated that they received their product in less than 2 weeks and how customer service responded back right away. Come to find out, ALL THE REVIEWS ARE COMPLETELY...
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Anonymous
Anonymous

Why do I have to pay to talk to customer service

1.0
#1115999
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Contact Tbdress

Mailing Address:
Tidebuy International Limited Polish Branch
UI.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 2816
More
I ordered a homecoming dress for my, upon receiving it the dress did not fit properly in the upper part of the dress. this was not a special order, or custom order dress. I sent two emails with not responses so I had to contact customer service via a international call...
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1.6
I didn't like
  • Dress was not sewn to match their size chart
#1108431
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