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Abysmal customer service. TBDress confirmed $89 baptism dress order number 3107688 was never shipped. Contacted first because 20% off for first time app purchases was not honored. One cust rep said to purchase and they will refund the difference, so I submitted....
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1.0
#1171625
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Tbdress - DO NOT BUY FROM TB DRESS - FRAUD
Tbdress - DO NOT BUY FROM TB DRESS - FRAUD
Tbdress - DO NOT BUY FROM TB DRESS - FRAUD
Tbdress - DO NOT BUY FROM TB DRESS - FRAUD
Tbdress - DO NOT BUY FROM TB DRESS - FRAUD
Tbdress - DO NOT BUY FROM TB DRESS - FRAUD
I ordered clothing and high heels boots from TBdress during blackfriday week. I spent 90.98... my items came one by one around dec 12th to dec 18th. The first item came, it was the boots. It definitely not worth to sell, they came damaged and one of the heel is not...
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Anonymous
Anonymous

If you have any questions on your order, you can send your order numbers to sns@tbdress.com to get help.

Anonymous
Anonymous

TOTALLY AGREE!!! THEY SUCK! I HAVE BEEN DEALING WITH THEM ON THE SAME THING!!!! They have YET to even send me where to send my dresses - 2 that came completely the WRONG color...

#1164536
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I ordered two dresses for my sister’s wedding. I was given an incorrect arrival date and they were FIVE WEEKS LATE. I contacted customer service 4 times through email, and a representative told me they would not accept my items back. Why? I never used them and they...
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Anonymous
Anonymous

Hello, you may send your order number to sns@tbdress.com to get quick help, thank you.

1.0
#1163994
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Tbdress - Order 2 dress on 12/08/17 and still hasn’t received them
1/1

Tbdress - Order 2 dress on 12/08/17 and still hasn’t received them

Tbdress
#1172052
5.0
Details
Order two dresses on 12/08/17 with my credit card and still haven’t received my items ! Paid$51.98 !just looked it up using my order number and it’s saying shipped! Tried to contact but no answer!
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Tbdress - I will never ever order from them poor quality clothes

Tbdress
#1170626
1.0
Details
Sizes too small after waiting for the whole month only to find out I've wasted my time n my money...poor quality
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Exchange, Refund and Cancellation Policy
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Tbdress - Bad experience
1/1

Tbdress - Bad experience

Tbdress
#1166829
1.0
Details
I made order October 2 2017 up till now I haven’t receive any I message them to refund my money they don’t reply to my messages anymore now I can’t track my order anymore because is expired
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Tbdress - A horrible company

Tbdress
#1166535
1.0
Details
I ordered a dress from TB dresses I ordered it 2 sizes too big just so I can get it to fit when I got it it was too small I tried to return it the lady will not give me the return address to return it and she told me she wouldn't give me number $40 to return it never never ordered anything from TB dresses online
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Tbdress - Horrible
Tbdress - Horrible
awful company to work with i purchased 2 items and i went by the size chart which is deceiving i made sure to order 2 sizes bigger and it was still 2 sizes smaller they would not refund me my full refund and i had to still pay for shipping: this is their reply to me...
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Anonymous
Anonymous

Could you please send us your order number or register email address to sns@tbdress.com to get quick help? Thank you.

I didn't like
  • Hate it
#1152486
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I placed an order for 5 shirts. I got the confirmation from them. Couple days after I got email from them saying 1 shirt was shipped. It’s been 15 days and when I try tracking it all it says is it’s in transit. 4 days after another email saying 2 more shirts were...
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Anonymous
Anonymous

Hi, could you please send us your order number or register email address to sns@tbdress.com so that we can help you as quick as possible? Thank you.

#1151000
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When checking it my order I chose the 3-10 business day option, got charged for it and my order came a whole month later. I spoke with about 8 different people. They were tossing me around sending me false shipping information. Never offered to refund the shipping I...
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Anonymous
Anonymous

same here!! not yet received over a month!!

Anonymous
Anonymous

Hello, you can send your order number to sns@tbdress.com to get quick help.

1.0
#1145046
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I order clothes from this site since the 13 November until now I did not receive my shipment. I try to track still at shangay, I wrote to Ryan 3 weeks ago let me know I m travelling this week , nothing happen, I believe it this site no exit , try to call no answer,...
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Anonymous
Anonymous

Could you please send your order number or register email to sns@tbdress.com to get quick help? Thank you.

#1144749
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My name is Brenda Taylor and I ordered the gold dress as titled above for Christmas, I ordered it 3 weeks ago and I have heard nothing as to when it may arrive . Looking at the comments some people have left don’t sound too promising and one customer is getting the...
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Anonymous
Anonymous

Hi, please send us your order number or register email so that we can help you as quick as possible. Thank you so much.

#1144679
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I ordered a fur trimmed coat from TBDress on 11/3. We are now a month in and I hadn't received my coat or at the very least an update on where is was in the process. Weekly, I'd check the site's "tracking system" only to find that my order was in "PAID" status. ummmmm,...
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Anonymous
Toni

Was it the men’s coat with the fur? I ordered the same thing. I called the company she said just Ike this ; call back 10 minutes system update and hung up. I emailed them and ...

1.3
#1143090
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Resolved

It took me 5 emails before they responded to me. Took another 3 emails for them to give me the mailing address. They have refused my package. They quality of the dress was a very bad and I received it damaged. Never again. I wish i would of read the review before. I...
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#1142570
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