TBdress Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Won't refund money on dress that is out of stock

I placed an order on 12/17/2020. Part of my order was shipped and 1 item was just sitting waiting for shipping. I emailed the customer service and they responded and stated the dress was out of stock. I replied and stated that I wanted my money back. They replied on 3 separate emails and told me to order another item and get a "%" off the next order. This company will not respond appropriately and will not refund my money back. I have been sending constant emails since 12/31/2020, everyday, and I have had no success with this company. DO NOT BUY FROM THIS COMPANY. TOTAL MONETARY LOSS

User's recommendation: DO NOT PURCHASE FROM THIS COMPANY - DO NOT GIVE REFUNDS.

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1 comment
#1987286

If you ordered your things with PayPal, dispute it. I was having the same issue and they refunded me so fast, when I opened the dispute.

ID
#2365889 Review #2365889 is a subjective opinion of poster.
Product
Tbdress Dress
Pros
  • No refunds
  • Will take your money asap
  • No local contact number
Cons
  • Will not address any concerns
  • Do not properly respond to customers
  • Will try to brib with large discounts
Loss
$44
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

TBdress scammed me out of money

Ordered dress. Expected it to arrive on dates advertised it would arrive! Didnt arrive so I checked shipping and it had not shipped so I canceled and they refused to refund all my money! Kept half of $170.00. Scammers!!

User's recommendation: DO NOT EVER BUY ANYTHING FROM THIS COMPANY.

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ID
#2571402 Review #2571402 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

Wedding was on may22 did not deliver

Could not contact them never responded till it was to late I brought a wedding dress from them 6 years ago came on time dress fit fine thats why I chose Tb dresses never again

User's recommendation: O.

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ID
#2571154 Review #2571154 is a subjective opinion of poster.
Location
Oakland, Tennessee
Product
Tbdress Bridesmaid Dress
New Reviewer

Want to know how long my order take if ordered today

want to know how long will my order take if I order it today because I need it by June 12th. I would like to know how long will it take for my order because I'm in the wedding and the wedding day is June 12th 2021.
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ID
#2562148 Review #2562148 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
How long my order if I order today

Disappointed with the wedding dress I ordered!!

The dress was poorly made. Straps looked cheap which they were! The lace and lining were so cheap the dress did not even hang nice.The dress looks like it was not finished. In the advertised picture the dress looked so nice, nice was not what I received. I received cheap quality work! I would like my money back, but you make it hard for returning your *** work!

User's recommendation: NEVER.

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ID
#2542264 Review #2542264 is a subjective opinion of poster.
Location
Las Animas, Colorado

Status of my delivery

On or about April 13th ordered two dresses from TB Dress and paid for the dresses which totaled $107. These dresses were ordered for an upcoming event with my family, To date, I have never received my dresses and had to go to a large Department Store to purchase two outfits to wear. Disappointed and this is why I usually do not purchase on line items.I and you can see why. usually do not buy on line

User's recommendation: Beware items ordered never came.

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ID
#2540331 Review #2540331 is a subjective opinion of poster.
Location
Silver Spring, Maryland

240702****

Dead I ordered a dress for a wedding i never never received my ordered i Paid extra money for it to be here less than eight days and never received it i would like to know what is going on with my order I am sooooooo unhappy CNA SOME ONE CALL OR EMAIL ME 240702****
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ID
#2514914 Review #2514914 is a subjective opinion of poster.
Location
Laurel, Maryland

Refund

I can't make a review... no one has contacted me, I'm still waiting to speak with someone. I needed a dress right away, but instead of getting the dress, I received an email saying they were out of stock... I don't want anything else.
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1 comment
#2004205

I ordered a dress in January 2021, my order was paid for through PayPal, I emailed them regarding me not receiving my dress. I finally received an email in April stating they were out of stock.

I will never order from them again. I just want my money back

ID
#2500445 Review #2500445 is a subjective opinion of poster.
Location
Jackson, Mississippi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

i ordered a dress for a wedding one year ago... I HAVE NOT RECEIVED MY DRESS OR A REFUND. i have tried several times to contact the company... they must be located out of the country. I will never buy anything from them again.
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ID
#2491456 Review #2491456 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Order

Order never showed up to my house I would like to talk to someone as soon as possible please contact me as soon as possible
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ID
#2484593 Review #2484593 is a subjective opinion of poster.

Came out different

Assistant Nike LeBron and then it came to this website, and then I ordered them right and then when it came it look like Jamaican words, and then I looked at it and compared it to my Nike LeBron, and they look completely different I would like to get a refund and return them because they did not come out as I expected
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ID
#2447936 Review #2447936 is a subjective opinion of poster.
Location
Arlington, Texas
New Reviewer

No items out of stock

I have been in contact with someone regarding a refund and still haven't received a credit nor a refund. I have been speaking with someone and they stated that they would give me a credit because I never received the merchandise. I spoke with several representative and they stated that they would give me a credit toward my new purchase and I have not yet received the refund or credit. I have waited months and still no reply, do I need to speak with someone higher or get legal authorities involved?
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ID
#2437267 Review #2437267 is a subjective opinion of poster.
Cons
  • All the below reasons
  • Poor customer service response
Loss
$240
Preferred solution
Issue a credit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need my package

No answer and I need this dress for an event in 2 weeks !!!! I have called multiple numbers and no answer ! no tracking update or anything

User's recommendation: I don’t know.

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ID
#2428523 Review #2428523 is a subjective opinion of poster.
Product
Tbdress Dress
Pros
  • Will take your money asap
  • No local contact number
Cons
  • Delivery nightmare

Havent recieved my items..order # 970****

Its been almost 6 months and I still not have received my package.. but I was charged for the item.. why you guys are scamming people?
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ID
#2411049 Review #2411049 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Order status #973****

When will the wig be shipped? Thanks
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ID
#2388458 Review #2388458 is a subjective opinion of poster.
Location
Carrollton, Texas

Follow up on my order

Trying to locate my package Order No 972****.......
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ID
#2380951 Review #2380951 is a subjective opinion of poster.

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