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Tbdress - *** customer service you will be cursed

Did not received my order company getting rich stealing customers money and not shipping merchandise
Company wrote 0 public responses to the review from Dec 09.
#1419105
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I ordered a long, flowy pink coloured long dress. OMG, the dress came a month plus later, totally different and poor quality!!!!!! and too long! It was supposed to be flowy, chiffon kind of material, I received a horrible, horrible plastic like material,...
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Company wrote 0 private or public responses to the review from Dec 07.
#1417643
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Tbdress - Not Good

Ordered a dress for 148.00. It arrived rolled in a ball was very wrinkled and smelled weird. It was big for the size. It would cost way too MUCH to make usable. Looks so much nicer in the picture. They offered credit of 20.00 wanted pictures of dress etc. This is not what return policy states. Read the BBB review.
Company wrote 0 public responses to the review from Dec 07.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1417324
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Tbdress - When is my order gonna arrive

I’m waiting for my order how long does it take and how does it com is it regular mail or ups or fed ex
Company wrote 0 private or public responses to the review from Dec 05.
5.0
Details
Price Affordability
#1415836
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Tbdress - Nov 28,2018

Tbdress - Nov 28,2018
I ordered Peach colored one sheath floral evening dress for the wedding of my son, I received Baby Pink color!i keep on complaint but no action has been made only disputes insisting that peach color is closer to red according to live chat agent! Am still waiting for their action to resolve my disappointment...asking them what color is in their picture?
Company wrote 0 private or public responses to the review from Dec 04.
#1415198
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Nothing I have ordered in the past months is out of 3 buttons. Very frustrating. I want what I ordered shipped. How can you advertise items that you don't have. The first pair of one button wide-leg jeans came with 3 buttons that were sown shut. No use to me. I then...
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Company wrote 0 public responses to the review from Nov 23.
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

#1406434
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I ordered this dress in a green. When you pick a color and a size this company told me later that made this a custom made dress. Usually when I order online I pick a color and a size but this company considers that a custom product. By the way I found this out later...
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Company wrote 0 private or public responses to the review from Nov 05.
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.2
I didn't like
  • Return policy
#1394697
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Ordered a size up so I could take it in if there were any problems. Gown doesn't close around the bust and is too wide around the waist. According to website, there is no return policy from Australia. Complete waste of 300 AUD.
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Company wrote 0 private or public responses to the review from Nov 01.
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.7
#1392066
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I ordered a dress from the site. I wanted to return because the embroidery is not fully attached as in the photo and it is too small and long. The order must be returned within 7 days. However, you have to contact them to get the address. They refuse to send the...
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Company wrote 0 public responses to the review from Oct 26.
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

#1389215
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Contact Tbdress

Mailing Address:
Tidebuy International Limited Polish Branch
UI.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 2816
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My order was placed on 11/16 and today is 10/19 i hsve not received any of my order and all i keep getting wen i complain is ur order has been sent out The question is so where is it Pls this is a cery bad ecperience for me and alk i want is a refund or my items.
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Company wrote 0 private or public responses to the review from Oct 19.
TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

#1385462
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