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I ordered this dress in a green. When you pick a color and a size this company told me later that made this a custom made dress. Usually when I order online I pick a color and a size but this company considers that a custom product. By the way I found this out later...
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1.2
I didn't like
  • Return policy
#1394697
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Tbdress - Sized wrong and cannot return

Ordered a size up so I could take it in if there were any problems. Gown doesn't close around the bust and is too wide around the waist. According to website, there is no return policy from Australia. Complete waste of 300 AUD.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1392066
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I ordered a dress from the site. I wanted to return because the embroidery is not fully attached as in the photo and it is too small and long. The order must be returned within 7 days. However, you have to contact them to get the address. They refuse to send the...
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#1389215
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My order was placed on 11/16 and today is 10/19 i hsve not received any of my order and all i keep getting wen i complain is ur order has been sent out The question is so where is it Pls this is a cery bad ecperience for me and alk i want is a refund or my items.
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

#1385462
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After ordering previously with no problems with clothing item, after measuring and checking the size chart as always, I ordered another clothing item for a wedding I was attending. It took over a month to receive, was poorly made and sized 2 or sizes too small. I had...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

2.3
I didn't like
  • Items not as advertised
#1381728
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I ordered these boots from tb dresses. They seemed to sit in an awaiting shipment category for a long time. Over a week. I did email and complain as I felt that was rather a long time for a company to take to get a pair of boots out ready to be posted. I was told that...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

#1378662
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The dresses arrived late, didn't fit, and they will not issue a refund. The website advertises easy returns, but when I requested one, they informed me of how difficult it is to send back to China, and they can only give me a 40% refund. I have emailed numerous times,...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

2.2
I liked
  • Cheap prices
I didn't like
  • Bad service
  • Inability to speak english
  • Unprofessional in their
#1377404
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This is a company from China that does not all any returns or refunds. I purchased two dresses from them, one was completely see through and the other 2 sizes too big. I contacted them immediately upon receipt however they said their policy is all dresses are...
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.0
I didn't like
  • Tb dress
  • Wont honor return policy
  • Return policy
#1370473
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I did not get my refound
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

#1368533
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Contact Tbdress

Mailing Address:
Tidebuy International Limited Polish Branch
UI.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 2816
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Why do the company scam customers?
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TBdress2015
TBdress2015

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbd...

1.0
#1368501
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