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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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1 comment

I ordered this dress in a green. When you pick a color and a size this company told me later that made this a custom made dress.

Usually when I order online I pick a color and a size but this company considers that a custom product. By the way I found this out later when I asked for the return address. It was built with a bra on the inside that feels like a piece of armour . Terrible fit for a dress.

This was for my sons wedding. They only want to refund 25% of what I paid for the dress and I will also have to pay for return shipping. Which is fine they do tall you that when purchasing the item. I emailed the company the night the dress arrived and 12 days later and 3 emails later I still did not have any response.

I started a chat and that is when I was told of the refund I would receive. So buyer be ware of this company.

Also ordered some shoes that look like plastic. So quality and service gets a 1 star because I can not choose anything less.

Product or Service Mentioned: Tbdress Dress.

Reason of review: Damaged or defective.

Monetary Loss: $123.

Preferred solution: Full refund.

I didn't like: Return policy.

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Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at and I believe your problems could be resolved soon under my help. Have a nice day.

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