I ordered this dress in a green. When you pick a color and a size this company told me later that made this a custom made dress.
Usually when I order online I pick a color and a size but this company considers that a custom product. By the way I found this out later when I asked for the return address. It was built with a bra on the inside that feels like a piece of armour . Terrible fit for a dress.
This was for my sons wedding. They only want to refund 25% of what I paid for the dress and I will also have to pay for return shipping. Which is fine they do tall you that when purchasing the item. I emailed the company the night the dress arrived and 12 days later and 3 emails later I still did not have any response.
I started a chat and that is when I was told of the refund I would receive. So buyer be ware of this company.
Also ordered some shoes that look like plastic. So quality and service gets a 1 star because I can not choose anything less.
Reason of review: Damaged or defective.
Monetary Loss: $123.
Preferred solution: Full refund.
I didn't like: Return policy.