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Brittaney F
Verified Reviewer

When will my order come?

Top question

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1 comment
Irene Moore
Shopping Expert

According to the TBdress faq section, it usually takes about 1 business day to process the order. The shipping may take 6-30 business days depending on the location and shipping method. You should be able to track the status of your order following these steps:
  • go to tbdress.com;
  • log into your account;
  • go to My Account;
  • click the View Detail on your order.

To get more information about your order, please contact the TBdress customer care team:
  • via the company's social networks.

Support is provided Monday - Sunday: 9:00AM - 6:00PM (EST).

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Lesia R Fid

Where is my expedited item I been crying for two days the wedding is Saturday oct 11th

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Ann McDonald
Shopping Expert

According to the TBDress shipping policy, the expedited shipping can vary depending on the area and usually takes 3-15 business days. In order to track your order, you should go to My Account, click View details, find Order Tracking. The information about your order will be there.

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Joyce p Suv

How do exchange for a larger size

Wrong size. Love the blouse. Need bigger one

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Ann McDonald
Shopping Expert

According to TbDress return policy if you want to return the item you should log into your account and open a dispute within 7 calendar days of delivery. When submitting the ticket, please provide your order number, a description of the item with size issue and add a few pictures to show the size problem.

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Beverly W Ihp

Order

I want to see if my order is on the way.

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Guest

I want to see if my order is on my way arrest with my money back in the bank is just hurtful that you can I order something online and then you guys doing this to me

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Zarinah Aml

When will my dress by e delivered

I ordered two maxi dresses they are flowered and shorts r connected to them wi

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Guest

Hi
As you could see that every item on our site has the processing time.The total time for you to receive items would be processing time plus shipping time.
Kindly note that international shipping is slower than your local store.
If you chose super saving, which would be slower than expedited shipping and standard shipping.
If you need in urgent, you could choose expedited shipping ,it will take around 3-5 days once the items are shipped out. You could also email me at reviews@***.com if you have any other questions regarding to your order. Hope you have a nice day.

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Daila Fuu

I ordered my package May and have not received any shipping information yet

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1 comment
Guest

Hi
As you could see that every item on our site has the processing time. The total time for you to receive items would be processing time plus shipping time.
Kindly note that international shipping is slower than your local store. If you chose super saving, which would be slower than expedited shipping and standard shipping. If you need in urgent, you could choose expedited shipping ,it will take around 3-5 days once the items are shipped out. Hope you have a nice day.

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Matisha Bvq

Why has my package not arrived after a month?

I'm concerned because I ordered my package over a month ago and I still haven't received it yet

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1 comment
Guest

Hi
As you could see that every item on our site has the processing time. The total time for you to receive items would be processing time plus shipping time.
Kindly note that international shipping is slower than your local store. If you chose super saving, which would be slower than expedited shipping and standard shipping. If you need in urgent, you could choose expedited shipping ,it will take around 3-5 days once the items are shipped out. Hope you have a nice day.

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Kionna Ynn

Hello, I placed an order for a vacuum hair dryer some few minutes ago and I didn’t receive a confirm...

Hello, I placed an order for a vacuum hair dryer some few minutes ago and I didn’t receive a confirmation that the transaction was successful. I check my account and it shows the transaction went through.

My question is; 1. Why didn’t you guys send me a notification that the transaction was successful? 2. How long will it take for my parcel to be deliver?

3. Is this a scamming website because I got a lot of bad reviews online about this website.

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Chan Eer
Verified Reviewer

If you are clothing outlet how are you able to sell electric bicycles at such a cheap price

If you are clothing outlet how are you able to sell electric bicycles at such a cheap price? R they USED?

Hans. harrysgrandpa51@***.com

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April H Uxx

Free shipping should be for my order over $109, why isn’t system the system waiving the shipping fee?

Free shipping should be for my order over $109, why isn’t system the system waiving the shipping fee?

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Elizabeth B Frq
Verified Reviewer

What is the address to ship a return in the lower 48 states? This horrible company has only provided an address in China.

I ordered two outfits for my daughter's wedding. They took about six weeks to get here and simply didn't fit.

When I tried to return them the company told me I would get less than 50 percent of what I paid and that I had to return them to China with shipping costing over 200 dollars. How is this lawful?

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Cathy S Yoc

How can I get a refund

Bought a dress and never got an email or shipping number or anything

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Nedra S Kzf

I want my stuff i oder a week ago

I need help talk to someone about my oder. Call me at work please 561454****

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Helen K Dhw

Ordered dress

Hello. I ordered this dress on the 8th August & I am not able to track it nor was I given an appropriate time in which it will reach me.

Please shed some more info on this.

Order #: 908**** Thanks much. Helen Khan.

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Jeff B Zgq

Order

My order number is 907**** and It's a dress for My Wife to be in her Son's Wedding. Payment was taken 8/4/2018 and according to My Order hasn't shipped. Where is it???

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Rosalee M Wdu

Dress

I need to return the dress that was ordered what is your refund policy the dress is too small and does not look as it appears can I have a customer service number

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Jasmine Auz

Order number is 323****

Hello, I am writing to find out where is the dress I ordered since 4/3/2018. Order number is 323****.

Just to inform you I would like to make you aware that I am a NYPD police officer and I have read the reviews on this website unfortunately after I have already purchased my dress.

If I Do not receive my dress by the 12th of this month I will begin a case against this company for Freud and contact the better business bureau. Please send my order or refund my money immediately.

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Tysha M Hiy

MY ORDER

WHEN WILL i RECIEVE MY ORDER PLACED ITS SAID 7-10 BUSINESS DAYS

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Stephanenguyen

I didn’t receive 1 skirt

I need Tbdress send 1 skirt left for me My order number is : 312****

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Kasmilasingh

TBDresss

Need my package or I need my money in my account right now because I'm tired of waiting or else I will post you guys online that you rob me money I can't take this anymore this is too much

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