TBdress Questions and Answers
Where is my expedited item I been crying for two days the wedding is Saturday oct 11th.
How do exchange for a larger size.
Wrong size. Love the blouse. Need bigger one
According to TbDress return policy if you want to return the item you should log into your account and open a dispute within 7 calendar days of delivery. When submitting the ticket, please provide your order number, a description of the item with size issue and add a few pictures to show the size problem.
Order.
I want to see if my order is on the way.
I want to see if my order is on my way arrest with my money back in the bank is just hurtful that you can I order something online and then you guys doing this to me
When will my dress by e delivered.
I ordered two maxi dresses they are flowered and shorts r connected to them wi
Hi
As you could see that every item on our site has the processing time.The total time for you to receive items would be processing time plus shipping time.
Kindly note that international shipping is slower than your local store.
If you chose super saving, which would be slower than expedited shipping and standard shipping.
If you need in urgent, you could choose expedited shipping ,it will take around 3-5 days once the items are shipped out. You could also email me at reviews@***.com if you have any other questions regarding to your order. Hope you have a nice day.
I ordered my package May and have not received any shipping information yet.
Hi
As you could see that every item on our site has the processing time. The total time for you to receive items would be processing time plus shipping time.
Kindly note that international shipping is slower than your local store. If you chose super saving, which would be slower than expedited shipping and standard shipping. If you need in urgent, you could choose expedited shipping ,it will take around 3-5 days once the items are shipped out. Hope you have a nice day.
Why has my package not arrived after a month?I'm concerned because I ordered my package over a month ago and I still haven't received it yet
Hi
As you could see that every item on our site has the processing time. The total time for you to receive items would be processing time plus shipping time.
Kindly note that international shipping is slower than your local store. If you chose super saving, which would be slower than expedited shipping and standard shipping. If you need in urgent, you could choose expedited shipping ,it will take around 3-5 days once the items are shipped out. Hope you have a nice day.
Hello, I placed an order for a vacuum hair dryer some few minutes ago and I didn’t receive a confirmation that the transaction was successful. I check my account and it shows the transaction went through.
My question is; 1. Why didn’t you guys send me a notification that the transaction was successful? 2. How long will it take for my parcel to be deliver?
3. Is this a scamming website because I got a lot of bad reviews online about this website.
If you are clothing outlet how are you able to sell electric bicycles at such a cheap price? R they USED?
Hans. harrysgrandpa51@***.com
Free shipping should be for my order over $109, why isn’t system the system waiving the shipping fee?Free shipping should be for my order over $109, why isn’t system the system waiving the shipping fee?
To get more information about your order, please contact the TBdress customer care team:
Support is provided Monday - Sunday: 9:00AM - 6:00PM (EST).