TBdress - Pissed
I called the customer service number that I found on your site 1-84*-900-**** I spoke to a sleeze bag named Eric on September 8 , 2018 I called to find out more information about order #914**** he told me that it would not be shipped to me because my email address was hacked. So like a fool I allowed him into my computer who knows what info he hacked then he told me that it would cost $100 to $200.
to get this problem fixed then I checked my bank account today and he charged me a Foreign Transaction Fee of $2.32 and he told me not to check my account for a couple of days. I am asking for help.
Reason of review: Poor customer service.
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Hi, Sorry to hear you have some problems with your order. Kindly note you our team always contact customer by email, and I have checked your order has shipped out by China Post Airmail on September 5th, the tracking number is LY681164520CN, you can check the logistics here: https://www.17track.net/en .
Any other questions please feel free let we know via sns@tbdress.com. Have a nice day!