I bought a dress from TBdress that was stated to be 'burgundy".They delivered a bright red dress.
Further, the dress was sewn with measurements that were smaller than what their size chart states the measurements would be. They would not address the issue and would not refund my $ or take the dress back or exchange it. They continually talked in circles and claimed I had a zipper issue which I did not. I sent photos of the dress color which is the color of the country flag of China and I also sent a photo which showed the measurements were sewn too small.
They simply ignored my emails and insisted that red is burgundy. They also deleted my claim from their system. If you have an issue of any kind, I do not believe TBdress will make an honorable effort to resolve it. In my case, they want to keep my $ and refuse to look at the facts.
That's the same as stealing in my book. You are better off not doing business with China.
Buy from another company in a different country that appreciates their customers and stands by their products.Clearly, TBdress does not understand that if they take advantage of their customers, their business will ultimately fail.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Inability to speak english
- Ignore customer complaints
- Think bright red is burgundy
- Dress was not sewn to match their size chart
- Will not provide a refund despite defective product
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Ordered customize dress with measurement 36 inches for chest and hip, 30 inches waist and 50 inches hollow to floor. Jacket received with 30 inches chest. Dress received with 32..."
- "Terrible! My dress is complete *** I dont need more words just look at the picture...deformed and stitches were horrible notice the hips..."
- "Just came to smile. Also the material was not as shown in their catalog. No return shipping label came with product. Contacted company through their chat line. They were of..."
- "I put my checking account information in for ACH payment one Dec. 3, 2016 checked my account weeks later. It showed the payment went through and the balance left was..."
- "HEY EVERYONE PLEASE DO THIS SO WE CAN GET THE WORD OUT THERE TO LET MORE PEOPLE KNOW THIS IS A SCAM If you been scammed by preview models please..."
- "proof is everything.. NANCY TAYLOR IS A DISTURBED INDIVIDUAL WHO IS HIDING BEHIND A SMALL CLEANING BUSINESS .... FROM CONFLICTING STATEMENTS IN HER BUSINESS CHARTER TO FALSE & CONFLICTING STATEMENTS..."
- "So, I 'blindly" had accepted their offer for a job prior to doing the research on them, which I NOW KNOW was a mistake!!I'd went in for my 1st interview,..."
- "I recently bought 3 shirts for my husband on 12/17/2015 for Christmas present. I realized it was a little last minute so I expected for it to be after Christmas...."
- "I have a horror story here.Landlord is referring to Gregory Eveslage in this document.Rented Address was 10144 Morning light Dr., Avon IN. 46123.Landlord address Gregory Eveslage 5205 Clover Ridge Dr.,Greenville,..."