TBdress - Just terrible
I’m shocked at how many people gave TBdress anything more than 1 star! I ordered a few dresses and wanted to wear one when I chaperoned prom.
The dresses didn’t arrive for WEEKS, no shipping info or any other communication during that time. I was finally able to get the dresses shipped to me after I contacted the company and asked to just have my order canceled. Would I still be waiting if I have started to pitch a fit about my order!?!? I received the dresses (way too late) and they are poorly made using cheap materials.
I asked the company to make a return...they tell me I will only get a 40% refund. Where does it state that on the website? It doesn’t. In order to return you need to get the shipping address from the company via email (sketchy)...I’ve been asking for it since before I received my dresses and STILL have not gotten the address.
They respond pretty quickly to email, but provide little to no useful information in the replies.
Save yourself the headache and disappointment. Do not buy from TBdress!
I honestly don’t even know how they are able to stay in business. Ugh.
Reason of review: Bad quality.
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Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at sns@tbdress.com and I believe your problems could be resolved soon under my help. Have a nice day.