2.3K views
Not resolved
2 comments

Pissed to receive a response from Miranda, one of the customer service of TB dress, on 28 Aug.She asked me to delete the review on the sitejabber and pissedconsumer platform and will send me address with instruction for return defective dress back to them.

However, as today 6 September, no further news from Miranda or anyone else. They have once again make another unreliable statement. Instead another customer service Irene sent another response on 2 September, try to make excuse to cover up their incompetence on making dresses. Refuse to make any refund.

Why two different customer services response with two different contradictory approach on one claim. However, the second response made by Irene further shows how limited knowledge a customer service staff try to make technical comments. It makes no sense at all. Further showing their weakness.

From nowhere they make the bottom width (32” from the base of neck, I do not provide this measurement to TB dress) so narrow to pull up the dress. Irene says it is made to custom sized. Who provide this measurement and how come a paper pattern maker provide this paper pattern, how come a technician can sew a dress in such a funny shape.

Irene suggests to hire a local tailor to fix their silly mistake.What a joke.

I am a victim and sad to see if anyone else suffer from their incompetence to make classy dress.

This person wrote the review because of bad quality of tbdress dress from Tbdress and attached photo s. Reviewer claimed that he or she lost $300 and wants Tbdress to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Tbdress for you to read. This information may help you with your purchase decision.

Had an Experience with Tbdress?

Write a review

Comments

Terms of Service
Post Comment
Cancel
jladner
#1086147

I feel for you hun, really.

heloise13
#1075028

OMG, I had Irene dealing with me too!!!

I was told to remove my one star review from Sitejabber (I ordered a long sleeved black dress, received a sleeveless green dress) or I wouldn't get a refund.

Now I get a telephone call and email EVERY Monday telling me to remove my review.

Absolute scam!

You May Also Like

Tbdress - DO NOT USE THIS SUPPLIER WESTENERS Tbdress "I never complain about anything so unusual I am doing this I had my dresses custom made ,I was particular about measurements but I was unable to get my arms..." Read more Tbdress - Review in Footwear and Clothing category from Cedar Rapids, Iowa Tbdress "I was super excited when I found this website. I order several pieces and upon arrival was severely disappointed. All three pairs of pants were defective, the construction quality is..." Read more Tbdress - DO NOT BUY FROM THESE SCAMMERS Tbdress "So I received a reply back from them finally with lies telling me that the dress is being made specially for me when it is a lie because there is..." Read more Tbdress - What you see is not what you'll receive. Tbdress "I'm italian, so sorry for my english. I spent 150 euros in dresses, the shipping is very slow and you don't receive the right information to track the parcel. Once..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more American Red Cross - Hurricane Relief Lies from the Red Cross American Red Cross "In August 2017 , Southern Texas was hit with Hurricane Harvey. While this hurricane did not produce high winds , it did , drop tremendous amounts of rain that buried..." Read more Waffle House - Egregious service by WH employees to a 30 yr service veteran Waffle House "On or about, 9/22/2017, between 4-5pm, I visited the Georgia State University Waffle House located at 100 Piedmont Ave SE, Atlanta GA 30303. Upon visiting the store, I noticed an..." Read more