Dallas, Texas
2.2K views 2 comments
Not resolved

Pissed to receive a response from Miranda, one of the customer service of TB dress, on 28 Aug.She asked me to delete the review on the sitejabber and pissedconsumer platform and will send me address with instruction for return defective dress back to them.

Related: Tbdress - TB DRESS IS A NIGHTMARE

However, as today 6 September, no further news from Miranda or anyone else. They have once again make another unreliable statement. Instead another customer service Irene sent another response on 2 September, try to make excuse to cover up their incompetence on making dresses. Refuse to make any refund.

Why two different customer services response with two different contradictory approach on one claim. However, the second response made by Irene further shows how limited knowledge a customer service staff try to make technical comments. It makes no sense at all. Further showing their weakness.

From nowhere they make the bottom width (32” from the base of neck, I do not provide this measurement to TB dress) so narrow to pull up the dress. Irene says it is made to custom sized. Who provide this measurement and how come a paper pattern maker provide this paper pattern, how come a technician can sew a dress in such a funny shape.

Irene suggests to hire a local tailor to fix their silly mistake.What a joke.

I am a victim and sad to see if anyone else suffer from their incompetence to make classy dress.

Review about: Dress.

Review #695419 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / $300
Preferred solution Full refund

Had an Experience with Tbdress?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

I feel for you hun, really.


OMG, I had Irene dealing with me too!!!

I was told to remove my one star review from Sitejabber (I ordered a long sleeved black dress, received a sleeveless green dress) or I wouldn't get a refund.

Now I get a telephone call and email EVERY Monday telling me to remove my review.

Absolute scam!

You May Also Like

Tbdress - Scam of a Company Tbdress "I purchased a simple black dress from this company. I figured for the price, the dress wouldn't be outstanding, but I figured it would fit my need for a plain..." Read more Tbdress - Review about Dress Tbdress "I paid for my dress about 7 weeks ago and have sent more messages than I have attached here on their fb page - the email address they have is..." Read more Tbdress - Buyer beware - even if it is faulty they fight against refunding Tbdress "There seem to be a lot of positive reviews on this site. I cannot comment on whether they are true or not, I can only share my own experience. I..." Read more Tbdress - Angry mother of bride Tbdress "Severe warning! don't ever try to place any order with TBdress as they are not responsible, poor service and poor workmanship. Not worth a try. I have ordered a night..." Read more Rhinoshield cases are defective junk Rhinoshield "Not only are the cases defective junk when they don't arrive broken they don't work effectively and are made like complete junk. The bumper cases are loose and flimsy and..." Read more Honeywell - Purchaced two defective fan control boards Honeywell "Its been almost two weeks on a friends mothers furnace. Lightning had hit a pole near the home and fried everything electronic in the house including the furnace transformer, fan..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more Threads King - THESE BASTARDS CLAIM A 100% SATISFACTION GUARANTEE...BULL. Threads King "This company is THE WORST....run, don't walk from their website. I ordered a bra, they sent me a size A; I'm a D. It took an EXTREMELY LONG time- about..." Read more