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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I ordered a dress for $100 it came three weeks later. Not what was pictured, no tags, missing material.

Emailed customer service which took 12 hours to reply to tell me that they would not return my money. A total scam! Don't waste your time or money! They offered me $15 to keep the dress.

When I told them I wanted a full refund they told me that I needed to pay what it cost to manufacture the dress and the most they could refund was 45%. None of this is explained on the website. And why should I pay for manufacturing when the job was not completed?

I have attached pictures of what the dress is supposed to look like and what it actually looks like. I will try to sell the dress on ebay and try to get my money back because these people are scam artists.

Product or Service Mentioned: Tbdress Dress.

Reason of review: Poor customer service.

Monetary Loss: $90.

Preferred solution: Full refund.

I didn't like: Dishonesty.

  • Tbdress No Returns Return Policy
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