Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I ordered shoes FOR MY WEDDING on October 18th and their website stated that I would have them in 3-6 business days. On October 27 I reached out wondering why the shoes weren't here and the representative told me they were "almost" ready for shipping.....I was looking for a phone number to call when I realized they are in CHINA!!!

I started "live chatting" with their TERRIBLE representatives who wanted me to pay extra shipping to "possibly" have them arrive on time. I told them I wanted my shoes delivered on time for the price I had already paid, AS PROMISED, and his reply was "I don't think so" UNBELIEVABLE!!! When I told him I needed them to be here on time for my wedding his response was "no way". I asked how long it would take to have my money back and THEY CANCELLED MY ORDER!!!!

They just do what they want and don't follow through with what they say. HORRIBLE HORRIBLE SCAMMERS!!!

Product or Service Mentioned: Tbdress Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Full refund.

I didn't like: Tried to steal from me, Return policy non-existent frauds.

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If the ericdress is the same with the TBdress then, I won’t trust it. I ordered dresses before but they’re sending wrong sizes and NEVER FIT AT ALL.

My last order was not been recieved and they NEVER REFUND MY MONEY Back. Yes! all the dress are ALL coming directly from CHINA with very bad customer service.

Now I tried to order but changed my mind and wants to see the reviews of this ericdress and sure enough my suspession is right. I’d rather go shopping to the mall that I can try and scrutinize the clothes/ stuffs I want to buy not that I’m making fights to unknown that only needs your money.


I placed order for African shirts, and paid for 2nd to the fastest shipping and to this date, I have not heard nor received my items. Was to be delivered in 3 to 7 days.

It’s now approximately 2 weeks. Will never order from them again.

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