This is a company from China that does not all any returns or refunds. I purchased two dresses from them, one was completely see through and the other 2 sizes too big.
I contacted them immediately upon receipt however they said their policy is all dresses are non-returnable.
I wasted $300 dollars with this company. The reply I received from customer service was that they paid the ladies to make the dresses and that I should just keep the dresses.
I attempted to do a charge back but was unsuccessful as they told my credit card company that was their policy that all dress sales are final. I thought I was getting good quality for a good price but in the end I was taken for a ride.
Unless you have money to burn, I wouldn't purchase from them.
Product or Service Mentioned: Tbdress Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $280.
Preferred solution: Full refund.
I didn't like: Not as described, Return policy, How they lie to you, Wont honor return policy, Tb dress.