Do not buy from TBdress - You will not get a refund
Purchased a dress for $125. Received dress did not fit properly.
Cheaply tailored. Sent an email the day I received it and told them I wanted to return it. They tried to convince me to keep the dress and reorder another that they will give me a 20% discount. Said I will be returning the dress.
As with previous customers emails went back and forth with no resolution. Asked them for the return address in a couple of emails, no return address was sent to me. Got fed up of waiting and told them I would send it back to the address on the invoice. Still no response.
Posted the dress today with tracking. Advised them of this and sent the tracking number. Received an email from them to state that as I had not sent them any pictures and they don't know if they will receive the parcel. They have also said that they will not refund my money.
Now they have the dress and my money. Very dodgy business.
My advice is do not do business with TBdress unless you want to donate your money. They are very dishonest.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $128.
Preferred solution: Full refund.
TBdress Cons: Waste of money poor products and will not refund.
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Purchased a dress for $125.00, paid $38.00 for expedited shipping, did not like the fit, called to return, was told it was a "special" order, just a standard size, and that I could get a 40% refund, plus I had to pay the cost of shipping. I am keeping the dress to try to sell. Don't buy from this company!!!!!