Tbdress - Definitely Pissed Consumer

127 of 384 Tbdress reviews

I ordered a beautiful dress from Tbdress for a special occasion.

So disappointed when it arrived.The alterations for my size look as if they were done by a child.

I have Never seen such a botched job. And while the dress was altered for a size 16, they send the matching jacket in a size 8. When I contacted the customer service as the web site said, over and over no response, in fact the page does not exist. So I put a stop payment on my credit card, so they contacted me finally and said sent the dress back and you get a refund.

Disappeared again no response.Still fighting for my refund.  I wished I had read the reviews of the company BEFORE I ordered.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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  • What I liked
      No items
  • What I disliked
    • Waste of money and time returned items and never received refund
    • Lack of communication
    • Illegal knockoffs
    • Cheap and bad quality
    • Unprofessional in their

Reason of review:
Poor everthing about this company.product,service and refund process
Preferred solution:
Full refund
Monetary loss:
$120
Product or service
Formal Dress
Review category
Footwear and Clothing
review #821643 by

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127 of 384 Tbdress reviews
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G.G

Apr 06 #1140567 Germantown, Tennessee, United States

I order a dress for a banquet still waiting banquet is less than two weeks.I also wish I had reviews first I'm so very disappointed . I paid through PayPal maybe they will help me figure out a solution

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Bpissed2

Apr 06 #1140574

Paypal customer service was very understanding, But to date I still have not received the refund promised.

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