Duluth, Georgia
2 comments
Not resolved

I ordered a beautiful dress from Tbdress for a special occasion.

Related: RIP OFF ALERT!!! DO NOT ORDER FROM TBDRESS.COM

So disappointed when it arrived.The alterations for my size look as if they were done by a child.

I have Never seen such a botched job. And while the dress was altered for a size 16, they send the matching jacket in a size 8. When I contacted the customer service as the web site said, over and over no response, in fact the page does not exist. So I put a stop payment on my credit card, so they contacted me finally and said sent the dress back and you get a refund.

Disappeared again no response.Still fighting for my refund.  I wished I had read the reviews of the company BEFORE I ordered.

Review about: Formal Dress.

I didn't like: Waste of money and time returned items and never received refund, Lack of communication, Illegal knockoffs, Cheap and bad quality, Unprofessional in their.

Review #821643 is a subjective opinion of a user.

2.4
Exchange, Refund and Cancellation Policy
Staff
Customer service
Website
Discounts and Special Offers
Location
Diversity of Products or Services
PRODUCT OR SERVICE Tbdress Dress
Reason of Review / Monetary Loss Poor everthing about this company.product,service and refund process / $120
Preferred solution Full refund

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G.G
Germantown, Tennessee, United States #1140567

I order a dress for a banquet still waiting banquet is less than two weeks.I also wish I had reviews first I'm so very disappointed . I paid through PayPal maybe they will help me figure out a solution

Bpissed2
to G.G #1140574

Paypal customer service was very understanding, But to date I still have not received the refund promised.

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