Duluth, Georgia
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I ordered a beautiful dress from Tbdress for a special occasion.

So disappointed when it arrived.The alterations for my size look as if they were done by a child.

I have Never seen such a botched job. And while the dress was altered for a size 16, they send the matching jacket in a size 8. When I contacted the customer service as the web site said, over and over no response, in fact the page does not exist. So I put a stop payment on my credit card, so they contacted me finally and said sent the dress back and you get a refund.

Disappeared again no response.Still fighting for my refund.  I wished I had read the reviews of the company BEFORE I ordered.

Review about: Tbdress Dress.

Reason of review: Poor everthing about this company.product,service and refund process.

Monetary Loss: $120.

Preferred solution: Full refund.

I didn't like: Waste of money and time returned items and never received refund, Lack of communication, Illegal knockoffs, Cheap and bad quality, Unprofessional in their.

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Germantown, Tennessee, United States #1140567

I order a dress for a banquet still waiting banquet is less than two weeks.I also wish I had reviews first I'm so very disappointed . I paid through PayPal maybe they will help me figure out a solution

to G.G #1140574

Paypal customer service was very understanding, But to date I still have not received the refund promised.

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