I ordered a beautiful dress from Tbdress for a special occasion.
So disappointed when it arrived.The alterations for my size look as if they were done by a child.
I have Never seen such a botched job. And while the dress was altered for a size 16, they send the matching jacket in a size 8. When I contacted the customer service as the web site said, over and over no response, in fact the page does not exist. So I put a stop payment on my credit card, so they contacted me finally and said sent the dress back and you get a refund.
Disappeared again no response.Still fighting for my refund. I wished I had read the reviews of the company BEFORE I ordered.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Waste of money and time returned items and never received refund
- Lack of communication
- Illegal knockoffs
- Cheap and bad quality
- Unprofessional in their
- Reason of review:
- Poor everthing about this company.product,service and refund process
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Formal Dress
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
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