Skip to content
Write review For Business
  • Login

Contact TBdress Customer Service

TBdress Phone Numbers and Emails

Customer Service:

  • +86 296 853 2816

Legal Department:

  • +86 106 290 1050
    Office of the Data Protection Commissioner
  • +86 106 290 8089
    Office of the Data Protection Commissioner

TBdress Emails:

service@tbdress.com
info@tidemail.cc
GDPR Inquiries
Is this your business?

TBdress Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call TBdress is 862968532816. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 18% of customers reported contacting a real person successfully.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Saturday.

  • Be prepared for the call as TBdress may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

TBdress Website:

TBdress Help Center:

Corporate Office Address:

Tidebuy International Limited Poland Branch office
UI.Aleja Krakowska 165,lok.C13/C14 Lazy
Jablonowo, 05-552
Poland

Other Info (opening hours):

Office Hours:

For US and Canada Customers

Day Shift:

Monday - Sunday: 9:00 AM - 6:00 PM (EST)


For International customers

Day Shift:

Monday - Sunday: 9:00 AM - 6:00 PM (GMT +08:00)


Fax Number:

Office of the Data Protection Commissioner: +86 106 290 7855

More contact details

TBdress Rating Based on 646 Reviews

Rating details

1.5
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

How Good is TBdress's Customer Service?

Briyonna Zrm
Briyonna Zrm
Feels Disappointed | Mar 24, 2024

I want my order to be cancelled as soon as possible these items were for a birthday gift and I just got a notification that this delivery has shipped C/O Maryann Garrett
For Sharon Hicks
5938 Barbara Street unit 109
Detroit Michigan 48202
Ordered on March 7th 2024
Cell- 313-770-****
Ordered number is TTZWB70134
Tracking number YPX300102****265CN
Pleas contact ASAP
Thanks Ms Garrett

Read full quote
Rosemarie B Koo
Rosemarie B Koo
Feels Disappointed | Jul 11, 2023

I did get to talk to anyone just a recording stating they’re not taking calls at this time please try again later I tried until 2 AM in the morning and still didn’t get any respond

Read full quote
Marwah Urr
Marwah Urr
Feels Satisfied | Jul 04, 2023

Nice job

Read full quote
Hulen Ret
Hulen Ret
Feels Disappointed | Apr 06, 2023

Very unhappy I was not able to get any answers about why I was calling

Read full quote
Jimmy K Igs
Jimmy K Igs
Feels Disappointed | Mar 11, 2023

Worst bunch of liars and scam artist fake shipping info thief’s *** pos

Read full quote
Natoria Nob
Natoria Nob
Feels Disappointed | Mar 08, 2023

Found out this company was a big time scam after they took my money. Never sent my item and will surely never get a refund from them.

Read full quote

Summary of TBdress Customer Service Calls

621 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TBdress?

Request for Information Question:

  • “Order status”
  • “Trying to place an order”
  • “ABOUT MY ORDER”

Shipping and Delivery Question:

  • “Delivery to 5038 Barbara Street Detroit Michigan 48202”
  • Tracking order of manual wheelchair
  • “I ordered a teed mill in which the address it is to j109377 address 5233 Fredcrest. Zip code 21229be shipped to wasn't added to address. Order no I think is”

Return/ Replace Question:

  • “Need return label”
  • “Return”
  • “I have a return”

Product/ Service Question:

  • “I ordered a product and never received it”
  • “I won't let me order anything cuz it's something to do with shipping to my address”
  • “Upset”

Refund Question:

  • “I want a refund!”
  • “Refund”
  • “Refund that never came”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel my order”
  • “I'm canceling my order”

Payments and Charges Question:

  • “Payment”
  • “Payment with my credit card wont process I need help on this purchase”
  • “I have about 3 dresses and a silver pant suit and i wanna know if you guys can give me some discount for the Thanksgiving. Thanks i put on the ca”

Account Question:

  • “Someone use my bank account to order something I need to speak to customer service”
  • “I put an order in and I forgot my order number and I want to know when I will get my order”
  • “My emailadressnotfound”

Website/ Application Question:

  • “Think problem with website”

Other Question:

  • “Boat trailer”
  • “Robert Fisher”
  • “My order would not go through”

Compare TBdress Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about TBdress? What happened? What can we help you with?
Submit review Don't show this popup