Contact TBdress Customer Service
TBdress Phone Numbers and Emails
Customer Service:
-
+86 296 853 2816
Legal:
-
+86 106 290 1050Office of the Data Protection Commissioner
-
+86 106 290 8089Office of the Data Protection Commissioner
TBdress Emails:
TBdress Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| TBdress Customer Service Rating | 4 out of 5 |
| Contact Method Distribution | 86% phone, 14% email |
| Most Popular TBdress Phone Number | +86 296 853 2816 |
| Most Popular TBdress Email Address | service@tbdress.com |
| Average Hold Time | From 3 to 5 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| TBdress Live Agent Availability | 18% of callers successfully reach a real person |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Prepare before the call to TBdress |
Contact Information
TBdress Website:
TBdress Help Center:
Corporate Office Address:
Other Info (opening hours):
Office Hours:
For US and Canada Customers
Day Shift:
Monday - Sunday: 9:00 AM - 6:00 PM (EST)
For International customers
Day Shift:
Monday - Sunday: 9:00 AM - 6:00 PM (GMT +08:00)
Fax Number:
Office of the Data Protection Commissioner: +86 106 290 7855
Summary of TBdress Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TBdress?
Request for Information Question:
- “Order status”
- “Trying to place an order”
- “ABOUT MY ORDER”
Shipping and Delivery Question:
- “Delivery to 5038 Barbara Street Detroit Michigan 48202”
- Tracking order of manual wheelchair
- “I ordered a teed mill in which the address it is to j109377 address 5233 Fredcrest. Zip code 21229be shipped to wasn't added to address. Order no I think is”
Return/ Replace Question:
- “Need return label”
- “Return”
- “I have a return”
Product/ Service Question:
- “I ordered a product and never received it”
- “I won't let me order anything cuz it's something to do with shipping to my address”
- “Upset”
Refund Question:
- “I want a refund!”
- “Refund”
- “Refund that never came”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel my order”
- “I'm canceling my order”
Payments and Charges Question:
- “Payment”
- “Payment with my credit card wont process I need help on this purchase”
- “I have about 3 dresses and a silver pant suit and i wanna know if you guys can give me some discount for the Thanksgiving. Thanks i put on the ca”
Account Question:
- “Someone use my bank account to order something I need to speak to customer service”
- “I put an order in and I forgot my order number and I want to know when I will get my order”
- “My emailadressnotfound”
Website/ Application Question:
- “Think problem with website”
Other Question:
- “Boat trailer”
- “Robert Fisher”
- “My order would not go through”
Compare TBdress Customer Service To
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