TBdress Phone Numbers and Emails

Customer Service:

  • +86 296 853 2816

Legal Department:

  • +86 106 290 1050
    Office of the Data Protection Commissioner
  • +86 106 290 8089
    Office of the Data Protection Commissioner

TBdress Emails:

service@tbdress.com
info@tidemail.cc
GDPR Inquiries
Is this your business?
PissedConsumer Club

Contact Information

TBdress Website:

TBdress Help Center:

Corporate Office Address:

Tidebuy International Limited Poland Branch office
UI.Aleja Krakowska 165,lok.C13/C14 Lazy
Jablonowo, 05-552
Poland

Other Info (opening hours):

Office Hours:

For US and Canada Customers

Day Shift:

Monday - Sunday: 9:00 AM - 6:00 PM (EST)


For International customers

Day Shift:

Monday - Sunday: 9:00 AM - 6:00 PM (GMT +08:00)


Fax Number:

Office of the Data Protection Commissioner: +86 106 290 7855

More contact details

TBdress Customer Service Reviews

1.2 / 5
Bad
Jailen Hvm
Need to get information abt a dress i ordered

I've purchased a dress for my wedding,it's been four months now and I haven't heard anything from them since,I've sent many emails but no response,customer service is very bad

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Ella B Szk
My order 988****
stars-rating stars-rating stars-rating stars-rating stars-rating
1.4

I placed on order back in February for 2 sets of correlle plates until now I have not receive them or heard from them.

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How Good is TBdress's Customer Service?

Rosemarie B Koo
Rosemarie B Koo
Feels Disappointed | Jul 11, 2023

I did get to talk to anyone just a recording stating they’re not taking calls at this time please try again later I tried until 2 AM in the morning and still didn’t get any respond

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Marwah Urr
Marwah Urr
Feels Satisfied | Jul 04, 2023

Nice job

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Hulen Ret
Hulen Ret
Feels Disappointed | Apr 06, 2023

Very unhappy I was not able to get any answers about why I was calling

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Providence Mlz
Providence Mlz
Feels Disappointed | Mar 11, 2023

Worst bunch of liars and scam artist fake shipping info thief’s *** pos

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Natoria Nob
Natoria Nob
Feels Disappointed | Mar 08, 2023

Found out this company was a big time scam after they took my money. Never sent my item and will surely never get a refund from them.

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Jimmy M Nmi
Jimmy M Nmi
Feels Disappointed | Feb 22, 2023

I ordered a PS4 for my son and they never gave me a tracking number or nothing

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Summary of TBdress Customer Service Calls

609 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TBdress?

Shipping and Delivery Question:

  • Tracking order of manual wheelchair
  • “I ordered a teed mill in which the address it is to j109377 address 5233 Fredcrest. Zip code 21229be shipped to wasn't added to address. Order no I think is”
  • “Haven't received my order”

Request for Information Question:

  • “Check order status”
  • “Need to know when something is to be delivered.”
  • “Need to talk to human”

Return/ Replace Question:

  • “Need return label”
  • “Return”
  • “I have a return”

Refund Question:

  • “I want a refund!”
  • “Refund”
  • “Refund that never came”

Product/ Service Question:

  • “I ordered a product and never received it”
  • “I won't let me order anything cuz it's something to do with shipping to my address”
  • “Placed an order and never received confirmation”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel my order”
  • “I'm canceling my order”

Payments and Charges Question:

  • “Payment”
  • “Payment with my credit card wont process I need help on this purchase”
  • “I have about 3 dresses and a silver pant suit and i wanna know if you guys can give me some discount for the Thanksgiving. Thanks i put on the ca”

Account Question:

  • “Someone use my bank account to order something I need to speak to customer service”
  • “I put an order in and I forgot my order number and I want to know when I will get my order”

Website/ Application Question:

  • “Think problem with website”

Other Question:

  • “My order”
  • “I need a phone number”
  • “Is the concrete saw rilly $49.00”

About

Summary

Tbdress is an online apparel store which specializes in dresses intended for different events. It sells wedding dresses, special occasion dresses evening, cocktail, homecoming, prom and formal as well as other kinds of apparel tops, pants, suits, and outwears, etc. for women. Tbdress also sells accessories bags, jewelry and shoes and clothes for kids. The company has an intensive collection which includes around 10 million products. The store sells its products globally. Tbdress promises quick-and-easy online purchasing process as well as efficient international delivery system. Such payment methods as PayPal, credit and debit cards are suggested by the company.

TBdress reviews and complaints

TBdress is ranked 1365 out of 4768 in Footwear and Clothing category

Area Served

UK, USA, Asia

Payment Methods

PayPalVISAMasterCard

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