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Do not order from this site, a total scam!We paid extra to have the dress made to a custom size.

First they charged me twice and I am still trying to get the unnecessary charge refunded. Then, when the dress was received it was not at all the measurements requested, was frayed as if it had been worn or abused before shipping, and overall horrible quality. I contacted customer service right away to begin the return process and found out they WILLL NOT honor their return policy! Even though they made the dress incorrectly and we provided proof showing this, the most they will not provide a refund for the return.) I have exchanged over a dozen emails and tried to contact a manager but no luck, especially since they take between 2-4 days to respond to each email.

Do yourself a favor and order elsewhere.Any money you think you will save will be lost or not worth it with this awful vendor!

Review about: Tbdress Wedding Dress.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
Melbourne, Victoria, Australia #1346429

Hi, you may send your order number to sns@tbdress.com to get quick help, thank you.

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