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First time I ordered at ericdress. It was a pair of pretty shoes and an inexpensive black dress.

The shoes were little small and they came very late. Send the dress was stamped sold out. So I contacted them through customer service and said so does that mean my dress is not coming. And before it was stamped sold out I had placed the second order that had about 5 different items in it.

And I got them but they were very slow they were coming in before the Black Dress. From the first order. I received the shoes from the first order before I knew about them and placed my second order. Eventually I did get my first order and the shoes I must say you are very pretty and they were little small.

So I did some searching while I'm waiting for the rest of my second order to come in and the black dress. I received my second order slowly except for one item which I ended up canceling but I did never get my money back for it. I didn't want to deal with them no more so I found a place that had the same shoes which was TB dress. I ordered a dress which was very pretty but very flimsy material.

And I found the shoes that I had gotten from ericdress and they actually had half sizes so I ordered the half size which would be a 40 in their country, size 8.5 us. Not too bad of a price $35.26. But when I received them they were soaking wet in a cardboard box wrapped in a plastic bag with holes in it for ventilation. Needless to say it went through Chicago and got water logged inside.

Which when I received it the transparent plastic was white and the rhinestones had all fallen off. The soul was lifting off the shoe. I wanted a RMA so I can return the item and get a refund. They sent me back a response offering me $12.

That was such an insult and I had messaged them through PayPal and did a claim against them they urged me to work it out with tbdress first and see what happens. Needless to say they upped it from $12 to $15 and I am like no way. But in the interim the shoes have dried out and I almost fell down when I saw them. They are clear!

Transparent like they were supposed to be but the damage has already been done etcetera. So I called PayPal because I'm not getting very far with tbdress. PayPal is stepping in and taking over. They have 10 days to respond to PayPal or else they're going to take the money out of tbdress account and give me back my money.

I'm sure this has happened more than once to them and I believe that PayPal will probably drop them. But that was my experience to where they were giving me a headache.

So I am uninstalling the apps including the data log files. And I'm letting PayPal go after them like a watchdog.

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TBdress2015
#1550128

Hi,So sorry to hear you had some problems on your order, I think you made the order on ericdress but not tbdress, could you please let me know your order number so that I could be able to help you? If you have any problems with Tbdress please feel free let we know via sns@tbdress.com and I believe your problems could be resolved soon under my help. Have a nice day.

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