Anonymous

NEVER buy anything from TBdress

I bought 2 dresses that looked lovely in the pictures. What arrived was not at all what I expected or wanted. I knew that might happen, but I had read their return policy prior to purchase and assumed I would only be out the shipping cost for my return. Not so. They say that they will refund 50%, but they will not give me the address for return. They are somewhere overseas, but who knows where. I am out over $200 and only have junk to show for it. I may donate to somebody's Halloween collection. They can go dressed as ***
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Reason of review:
Not as described/ advertised
2 comments
Samatha Zxv

I am in the same position as you , I wish I had read this before ordering ....

I am also out 200.00 and no address to return or refund

THere must be someone we can make a complaint to.

Guest

Same experience for me! Tbdress is horrible! Never order from there!

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Anonymous
map-marker Reynoldsburg, Ohio

Terrible company

I placed an order for two dresses. After being unable to get in contact with the company and my order status sitting for over two weeks, I asked to cancel the order. They cancelled one dress that hadn't shipped. They did issue a partial refund (which is not cool). The other dress arrived and was promptly returned following their policy to the letter. That was over 4 months ago and I've still not received a credit. They also went back into the account screen and doctored the amount of discount to make it appear that I didn't spend as much, but HELLO, I have my credit card statement showing exactly how much was paid. They asked me to remove a negative review from SiteJabber and would send the refund. I originally did, but no refund, so now I want to make sure that anyone considering ordering from them runs fast and far from this shady company!
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Reason of review:
Order processing issue
1 comment
Guest

Thanks for your comment. You really helped me, I had the same issue with FashionMia!

Anonymous
map-marker San Antonio, Texas

Tbdress - Delivery Service Review from San Antonio, Texas

Tbdress - Delivery Service Review from San Antonio, Texas
I ordered a dress last week and my shipping method was expedited because I need my dress before my graduation day and they still have not sent anything to me ! I spent 100 for my dress and I want my order, I did not pay for nothing. I really need to know what's going on with my order!!!
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Reason of review:
Problem with delivery
Marrie Ify
map-marker Miami, Florida

Tbdress Shipping Service Review

Please ship my order.I was charched for order#228**** ten days ago and didn't get my stuff.My address is 4901 seminary rd Alexandria,Va Apt#1330 postal code 22311
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Reason of review:
Order processing issue
Anonymous
map-marker Cole Camp, Missouri

Tbdress Swimsuit Review from Cole Camp, Missouri

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I bought this swimsuit from tbdress a while ago. Not only did i have problems with shipping and my other item, the swimsuit would not fit. You might think "oh she just ordered the wrong size." No. I ordered an extra large. I normally wear a medium. DO NOT ORDER FROM THIS SITE! WORST ONLINE EXPERIENCE EVER!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Sparta, Wisconsin

Not as described not true to size

I ordered a dress from TBdress. It arrived in about 2 1/2 weeks.

It was proportioned very small. It did not fit. Not true to US sizes at all. It came from China with no return address.

Tried to work with email to return. Said I had to send pictures of my measuring tape in different areas, because their tailors make them to US size. WRONG they are very petite. Poor material, and it was very thick.

UGH...thick heavy, polyester dress for summer??? Now they don't write back to me. Said had to work this out in 15 days. Gone.

Buyer Beware. Do not buy from them!

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Reason of review:
Not as described/ advertised
Tyran Jns
map-marker Philadelphia, Pennsylvania

Tbdress Dress Review

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I got a dress different from the color offered in the page. I tried to talk with custom service and they were extremely disrespectful. Never recommending nor using this page again
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Charlotte, North Carolina

Dont buy anything from Tbdress.com

I ordered a dress for a special occasion.In the picture the dress was beautiful. When the dress arrived, the color was a bit off and the size was all out of whack! Sewing of the dress was pathetic. The company would not give me an address to return the dress. They said I could resell it or gift it to someone but they would only give me 10% of the dress price. The dress was not made well. I would not gift or resell to anyone! This company is a SCAM!Do NOT order from them!
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Cons:
  • Very bad
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

GREEN DRESS

I PURCHASED A GREEN DRESS, THE PICTURE OF THE DRESS WAS BEAUTIFUL. IT WAS WEEKS BEFORE I GOT THE DRESS AND WHEN I FINALLY DID, THE DRESS HAS SPOTS ALL OVER. THE DRESS LOOKED NOTHING LIKE THE PICTURE. THE DRESS CAME FROM AN ASIAN COUNTRY. I WOULD RECOMMEND THAT YOU PURCHASE NOTHING FROM THEM, THEY ARE CROOKS AND NOT GOVERNED BY THE LAWS OF THE UNITED STATES. I ASK THEM TO STOP SENDING ME EMAILS, BUT TO NO AVAIL. THEY SEND EMAILS ALL THE TIME AS IF I WOULD FORGET. I WILL NEVER FORGET! THEY OFFERED ME $5.00 OFF MY NEXT ORDER. DO I LOOK ***!! I THREW THE DRESS AWAY!!!!
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Reason of review:
Damaged or defective
Anonymous
map-marker Alameda, California

Scam - do not buy

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I wish I had read reviews more thoroughly before placing the order. I ordered 3 dresses, including 2 whites ones for my wedding. Customer service never responded to my email requests for an estimated date of delivery, and their +86 tel number is out of order. Then I received a DHL email that a package was under way. I received 2 packages all together with the 3 dresses. All were stuffed into a plastic bag and very wrinkled, and stained. One of the white dress had a noticeable purple taint. When I emailed customer service for a return address, in accordance with their published return policy, I was given the run around. On a $111 dress, their proposed to reimburse 40% which for them comes to $27 with indication this does not include shipping which will also be deducted. To sum it up, this company: - failed to deliver a product that meets the specifications of that ordered (purple vs. white) - fails to ensure quality, sending wrinkled and stained materials. - fails to abide by its own return policy, calling for contact to obtain an LA based return address (no return address ever provided despite very clear requests) and fails to reimburse. - fails to have a working telephone number, and a customer service staff. Each email appears as a new templated email starting with "thank you for your concern of our website" Don't buy from TBDRESS unless you are a gambler and don't mind that the odds of a win are not in your favor.
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Loss:
$111
Cons:
  • Do not follow through with their promise of filling their orders
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Fleetville, England

Tbdress Formal Dress Review

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paid money. no delivery. a scam!
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Reason of review:
Order processing issue
Anonymous
map-marker Salisbury, Massachusetts

Tbdress - Dress Review from Salisbury, Massachusetts

Tbdress - Dress Review from Salisbury, Massachusetts
Tbdress - Dress Review from Salisbury, Massachusetts - Image 2

To any of you that get the Facebook fashion ads for sites like "izidress" and "tbdress" and many others and get tempted, I'm telling you, do NOT order from them!!! The dress in the picture is not the dress you get.

In fact that dress is not an actual dress. These dresses are not in stock as they do not even exist yet. Untrained dress makers in China eyeball the picture and guess how to make it. I am a self taught amateur seamstress by hobby and can dissect any garment from the original picture.

The fabric in the picture is not the fabric you will get. The style of the garment is again guessed. The sizing is gauged by tiny Asian children. Expect it to take 3-5 weeks to make and then 7-12 weeks for shipping.

Chances are you will not receive it in time for your event. And then ... it costs $60-$80 if you want to send it back, and at best after battling thru serious language barriers, they will only agree to refund you 50%. Fight the temptation from ordering from them.

Go to a store and choose something you can try on. This is the dress received, nothing like what was ordered and is so wrong and so ugly the alterations cost more than the dress

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Reason of review:
Not as described/ advertised
Anonymous
map-marker Chicago, Illinois

Tbdress Jumpsuit Review

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Ordered the white jumpsuit for my child's graduation, paid $28 dollars for 2 to 5 day delivery. The outfit didn't come in 2 to 5 days it came 10 days after the graduation. When asked for my money back via email , no reply. No return slip in the ups package. Material for the jumpsuit very cheap looking . Worst online store ever.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Houston, Texas

Short Review on August&nbs-04:00;11,&nbs-04:00;2016

I ordered 3 items one of em out of stock but still haven't received the other two items yet
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Reason of review:
Order processing issue
Kyley Icr
map-marker Sofia, Grad Sofiya

Informed of out of stock.

I ordered for 7 clothes from them. These 5 dresses came in time and are well fit. The quality is relatively good since their prices are low and did not expect much from them. The other two blouses are not so lucky. One arrived very late. Almost 20days. The other was informed of out of stock. I am a little disappointed since i did not meet similar issues before. But what surprised and retains me is their attitude towards customers. It seems that they really care each customer of them and they apologize to me in each email. I am a little embarressed finally. Since i was satisfied with the dresses i received, i accpeted their offer of cash coupon. Later know that they are from China, so that must be the reason of late shipping. But i really appreciate their attitude of solving my problem. I understand that each starting comapany will encounter with many problems, but as long as they treat their customers sincerely and pay attention at improving their products,they will finally become big.
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Reason of review:
Good customer service
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