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I sent to dresses back. One had the zipper sewn in backwards.

The other was way to small. I paid to send them back and they said I did not contact them first which I was unaware. I read that you had 15 days to return but it has to go to China. Anyway, they said I didn't follow their rules so I was out of luck.

I said they were stealing from me as I paid for the merchandise and returned it and they were keeping them and I was out of the cost and the merchandise. Then they accused me of wearing the dress. So I told them now they were insulting me. I told them they needed to do the right thing and either exchange the items as requested or send a refund.

They kept saying. "No sorry." I told them in this country we are honorable and do not steal from the customer.

Ugh. Disgusted.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Deliver product or service ordered.

TBdress Cons: Unable to receive refund, Unable to receive refund or exchange.

Location: Middletown, Rhode Island

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Zhangrunpu-S2, JINZHUANG STREET, NEW DISTRICT, SUZHOU, CHINA

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Can you give me the return address please?

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